8 Rules of Reputation Management
by Al Carl | Posted In: Reputation Management, Servicing Your CustomerNumber 1. Monitor all online commentary. Do not focus solely on the review sites. Critical discussions are happening about your dealership throughout the web including review sites, Facebook, twitter, YouTube, blogs, discussion forums, etc. and it is all important. Number 2. Pay attention to all discussions involving your dealership. There is nothing trivial. These are [...]