Tag Archives: Reviews

8 Rules of Reputation Management

Posted on November 21, 2011

Number 1. Monitor all online commentary.  Do not focus solely on the review sites.  Critical discussions are happening about your dealership throughout the web including review sites, Facebook, twitter, YouTube, blogs, discussion forums, etc. and it is all important. Number … Continue reading →

Posted in Reputation Management, Servicing Your Customer | Tagged , , , , , , | Comments Off

The Cost of Fake Online Dealer Reviews

Posted on August 8, 2011

I recently came across an online discussion around an outsource and freelance job site adding a posting looking for bodies to post reviews from multiple IP addresses. While we all know this most certainly goes on, below are a few … Continue reading →

Posted in Conversion Optimization, Reputation Management | Tagged , , , , | 2 Comments

Google Places Drops Reviews from Other Sites

Posted on July 22, 2011

A very big announcement was made yesterday when Google announced that it no longer uses reviews from other sites on a business’ Google Places page. Google posted on their blog that “…review snippets from other web sources have now been … Continue reading →

Posted in Everything SEO & SEM, Google, Reputation Management | Tagged , , , | 2 Comments