Quiz: What Affects Your Dealership’s Google Ranking, Anyway?

If you’re like most other businesses in the 21st Century, your dealership has either gone digital, or you’re on your way there. But there’s a problem with being like most

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Proof in the Percentages: GM SFE Reputation Case Study

The need for dealership reputation management is undeniable. It is a crucial part of the customer service process that helps bring back current customers, and gives prospects a favorable first

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Dealership Life's a Beach with Unified CRM and Reputation Management

Your digital reputation does not exist alone on an island. But if you ignore it, your dealership might as well. It might be easy to think that what is said online

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Digital Reputation Counts: Take Charge in Your Service Department, Part 4

You made it to the final installment our dealership reputation management series. Brad Highland, our director of Web Services, has walked you through how to react to every reputation scenario. Stick around

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Digital Reputation Counts: Take Charge in Your Service Department, Part 2

In the first part of our reputation series from Fixed Ops Magazine, Naked Lime Director of Web Services Brad Highland wrote about the importance of having a plan of attack,

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Digital Reputation Counts: Take Charge in Your Service Department, Part 1

Naked Lime Director of Web Services Brad Highland recently authored an article for Fixed Ops Magazine about the importance of reputation management for dealership service departments. We will be sharing

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Why Reviews Are a Must-Have for Dealer Websites

Remember the days when you simply watched a television commercial, maybe asked family and friends for opinions, and then drove off to make a purchase? Not anymore. Now you can

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Reputation Management, CSI Scores, and Dealer Success with Naked Lime

GM said it wasn't so. We told you it wasn't so. But the rumor persisted that SFE Reputation Management from GM hurt dealership CSI scores.  Read one dealer's story: Dear

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Naked Lime is on the Road: Digital Dealer Workshop in Dallas

Listen up, dealers in the Dallas area! Naked Lime is coming to you! Dan Malloy, product manager, will present “Reputation Management: The Internet Doesn’t Forgive and Forget” Oct. 29 at

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Because One Is Never Enough: Another Naked Lime Session at Digital Dealer 17

By now, most dealers understand the importance of their digital reputations and have basic monitoring systems in place. Going beyond the basics with a comprehensive strategy involving customer surveys, social

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