3 Types of Content Errors That Hurt Your Reputaiton, er… Reputation

Your ninth-grade English teacher isn’t the only person who cares whether or not you spell “reputation” correctly. Potential car buyers care, and Google does too. Content quality is an indicator

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Four Ways to Deal with the Haters (on Social Media)

Taylor Swift dropped some pretty good life advice when she told us to shake off the haters, but is that a good move for your dealership? Probably not. More and

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Reputation and Rankings: Make the Connection

Digital reputation management has been known to be important to your business ever since the famous Harvard Business Study stating that a one-star increase on Yelp can increase revenue 5

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We're Sending 1 Dealer to the College Football Championship Game. Is It You?

You might have heard about this little program Naked Lime has going with GM as a provider of Reputation Management for their dealers. The enrollment period for the program is

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Proven Success with Reputation Management in 2013

When Naked Lime was announced as one of only three providers in the GM Reputation Management program for 2013, we were beyond proud. But that was where the hard work

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Reputation Wisdom from Dealer of the Year

In case you missed it, Shuman Motors in Walled Lake, Michigan was named DealerRater’s Dealer of the Year for 2013! We couldn’t be happier for them. In the spirit of

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Why You Need to be Concerned About More than Google Reviews

Back in July, I wrote about Google dropping the reviews from other review sites. In reaction to that change, we’ve seen a number of dealers focusing solely on the development

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Social Networking – The Web 2.0 Dealership

Web 2.0 by definition refers to the web development and web design that facilitates interactive information sharing, interoperability, user-centered design, and collaboration on the World Wide Web (Source: Wikipedia). In

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CARFAX Reminds Us of a Valuable Lesson: Never Forget Who Your Customers Are

their primary customers, those paying the bill, have always been car dealers. These are the people buying and paying for the lion’s share of the reports CARFAX sells every year, and these are the people that CARFAX should never forget.

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